EU Right of Withdrawal

If you live in the European Union or the European Economic Area, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.

To withdraw, fill in the form on this page with your order number and the email address you used for the order, then confirm. We will send you a confirmation by email and follow up with return instructions.

You can also withdraw by emailing sales@customled.com with your order number and name.

Customers outside the EU and EEA: please see our Return Policy.

Withdrawal form

For customers in the EU and EEA. No account needed.

You can also withdraw by emailing sales@customled.com with your order number and name.