Custom LED is able to provide refurbish services for our products that may fall outside of warranty. Generally, the refurbish service includes a full review and through testing of the item, repair of any item(s) necessary, a full cleaning, and for our tail lights - installation into a new bucket and...
Custom LED is able to provide refurbish services for our products that may fall outside of warranty. Generally, the refurbish service includes a full review and through testing of the item, repair of any item(s) necessary, a full cleaning, and for our tail lights - installation into a new bucket and lens assembly along with a new harness. Actual services performed may be different based on the circumstances of your item.
Please first contact us at sales@customled.com for information on how to proceed with the Refurbish process.
Shipping
In-stock orders placed by 12:00 pm ET, Monday–Friday (excluding holidays and vacations), ship the same business day. Made-to-order items ship in 3–5 business days.
We ship with USPS and UPS. Ground delivery usually takes 1–7 business days; faster services are available at checkout, where you'll see your rate and delivery estimate.
A tracking number is emailed on the same day that your order ships.
Unused items in as-shipped condition (sealed bags unopened) can be returned within 30 days of receipt for a refund of the item price. Returns that need inspection carry a restocking fee (5–20% or more, depending on the product), and opened or installed items may not be eligible. Shipping charges aren't refunded.
Satisfaction guarantee: on eligible products, if you're not happy with the fit or function, contact us within 7 days of receipt to return it for a full refund (return shipping is paid by you).
